Constant customer contact is a great way towards more repeat business. People who purchased your products or availed of your services should get to know you personally. This helps you build a relationship with them. If you are in constant contact with your customers, you get to let them know of the other things that you have for them or there might be something else that you can help them with.
Constant Customer Contact Boosts Your Visibility
You need to be in constant customer contact so that you will be visible to your clients. They need to see more of you and the things that you do. Having them see a little bit of your other side interestst them and makes them trust you more. The more familiar you are with your customers, the more likely that they will patronize you and your company.
Watch this video to have Repeat Business Means Continuity And Progress: P2 – Constant Customer Contact
This is the 2nd part of the series on Repeat Business Means Continuity And Progress. Here's the link to the other posts in this series:
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- Customer service is the key! Read this: Customer Service Makes Your Business Remarkable
- How can you lead customers to your products? Check this out: Give Away And Lead Customers To Your Products
- Before becoming a business owner, you are a customer. How can you serve well? Check this post: Points To Ponder For Customers Turned Business Owners
Do you want to know more about how constant customer contact can help your business? I highly recommend Dani Johnson's:
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